Before
Organize context.
Helps organize account, customer, stakeholder, and meeting context before the conversation.
Zellaris
The intelligence engine behind NiaKai.
Zellaris is NiaKai’s intelligence infrastructure—the underlying engine that connects context, enterprise knowledge, conversation intelligence, and post-interaction learning.
How Zellaris supports the workflow
Before, during, and after every important conversation.
During
Support timely awareness.
Supports timely conversation awareness and relevant context while the interaction is underway.
After
Turn conversation into action.
Helps turn completed conversations into review, follow-up, coaching, CRM-ready outputs, and business intelligence.
Enterprise architecture
Zellaris sits between your enterprise systems and the NiaKai experience.
Application Layer
NiaKai
Intelligence Layer
Zellaris Intelligence Engine
How it fits
From connected context to practical action.
Context flows through Zellaris into the preparation, guidance, review, and learning teams use in NiaKai.
Guardrail
Built to support human judgment.
Zellaris supports human judgment. It does not replace the person leading the conversation or make decisions on behalf of the user.
See the intelligence behind every NiaKai workflow.
Request a demo to see how connected context becomes preparation, guidance, follow-up, and learning.